Customer Testimonials

I worked with Prime Auto Glass to replace my grandpa's cracked windshield for Father's Day. Anastasia gave me a straight forward quote and I was able to schedule an appointment with her over email. The technicians went directly to my grandpa's house for the replacement, which was convenient. He is really pleased with how quickly they got it done and the quality of the work.

Prime Auto Glass and Ana are on point! They made this such a pleasurable experience. They called and had my insurance co on the phone, set everything up, were flexible and expedited us due to scheduling conflicts. I would HIGHLY recommend them! Fast, professional and polite! Got paid cash on scene too! 🙂

I got quotes from about 5 different auto glass places, Prime came out on top. They returned my quote request quickly and gave me the grand total. I loved having a main contact immediately, not a faceless voice behind a computer screen. I forgot about my quotes and contacted Prime via Yelp Message again to verify my quote was still good even though a week had passed. They contacted me back and said yes, quote was still good, reiterated the total and I scheduled my appointment right then. The appt was going to have to take place at my work, Prime said no problem. I was told the Tech would call me on his way to my location. Perfect. The day of the install arrived, my appt was set between 8 and noon. Cool. The tech called me at 815, said he was 15 minutes away and verified directions with me, He was right on time, 838 am. He was professional, friendly and pleasant. I felt very comfortable leaving him with my vehicle and letting him do his job. Exactly 30 minutes after he arrived, he told me he was done, 908. The work looked great, I paid by check, easy. I am writing this the day after my install. It looks great and is solid. Recommend this company, they answered all my questions, no problems!

Done and done! Called on Friday and now I have a new windshield! The installer was right on time, called in advance before they arrived and was professional. Overall, just very nice guys! They installed it at my work in 15 minutes. No mess, looks great and I am happy. It cost about $200 for an aftermarket windshield for my Toyota car. I found this company on Yelp and picked them because they looked the most legit with best reviews. Great choice on my part if I do say so myself!

After a very frustrating phone call to my insurance, who told me they couldn't replace my windshield for another 3 days, I decided to give this company a call. They had such wonderful reviews, I figured I'd give them a shot. I called to get an out of pocket quote and their price was significantly lower than the other places were offering! The woman was very helpful, and I explained my problem of not being able to see out of my windshield at all. She said she didn't have any appointments for that same day, but she would move some things around just to get me in. Incredible customer service. They were even early to come replace it. Very courteous, and respectful. I will definitely be coming back and recommending this place for any future glass repair that we may need in the future.

After reading the reviews and seeing 5 stars, I decided to use Prime Auto Glass. I was able to get them to come out to my residence and replace my auto glass. Jose was very courteous and very professional. The work was outstanding and done promptly. My insurance company wanted me to go thru Safelite Auto Glass. They tried to sell me wipers. Thank you Prime Auto Glass for your service & incentive program. Would Highly recommend you you this company. They handled all the Insurance paperwork. You get 5 stars from me.

Fast and great service. They worked with my insurance company to get things done the next day. I thought it was going to be a hassle to replace my windshield because I would have to bring it into their shop but they sent a mobile unit out to my house and fixed it here which made it so convenient. The whole process was enjoyable...well besides the rock hitting my windshield. I'd highly recommend them.

Convenient, fast repair along with great customer service.

I was referred here by Honest-1 Auto Care in Paradise Valley. They had the best price of the three places I checked, and their work was professional, prompt, and courteous. The glass looks amazing.